FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We listen to our customers needs and provide quotes for the type of roof that is desired. This can be driven by the desire for lowest pricing possible or the best roof available, it all depends on the needs of our customers.
- What is your typical process for working with a new customer?
Inspect, estimate, contract, permit, perform work, request certificate of satisfaction. Roofing is unique in that you can not rush the process but you can have an outrageous sense of urgency which is how we operate at Stratus.
- What education and/or training do you have that relates to your work?
We are a preferred partner with a number of home insurance companies as well as trusted by Community Association Management companies across the state of Florida. We are Master Elite with GAF and able to offer the very best warranties offered by GAF. We are HAAG certified as well as Fortified certified with GAF.