FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing was designed with the client's best interest in mind. We focus on a simple, no surprise approach, which allows the client to find peace of mind in their decision to work with us. When you choose to become a Lazy Bear, this includes the safety of knowing that you are paying for: - Well paid, trained movers - Well equipped trucks - Professionals who are uniformed and background checked - Clear pricing with no hidden fees.
- What is your typical process for working with a new customer?
An introductory phone call, followed by collecting of vital information, sets up our process, which includes free in-person or virtual estimates, a walkthrough to our system, and ends with a well informed client and a documented estimate. A well informed decision is the best decision, and we're always available to answer all of our client's questions and concerns regarding their move.
- What education and/or training do you have that relates to your work?
All of our movers are trained and certified through Thomason Moving Training, and trained in the field with our experienced crews before being placed on their own crew. We also continuously seek for education on moving and handling of goods, customer service, supplies, and equipment.