FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of the property, as well as the type of cleaning requested (regular, deep, move-in/move-out, etc.). We offer free estimates and periodic discounts for new clients, recurring services, and referrals. No hidden fees — what we quote is what you pay.
- What is your typical process for working with a new customer?
We start by asking about your cleaning needs and preferences. Then we schedule a visit or request photos to give an accurate quote. Once approved, we confirm the date and time, and our team arrives fully equipped and ready to make your space spotless. After the service, we follow up to ensure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has professional training in residential and commercial cleaning, sanitation, and the use of eco-friendly products. We continually update our knowledge on cleaning techniques, equipment, and safety standards to deliver quality and efficiency in every job.