FAQs
- How did you get started doing this type of work?
I began maintaining all in-house computers and the network / internet connection for the company I worked for the last 18 years of my full-time employment. Any time a computer had a hardware problem, I would perform the necessary repairs. I was also responsible for upgrading computers and network equipment as necessary. Several employees were not very computer literate so I customized their computers to automate a lot of the procedures they performed on a daily basis and made their computers so easy to use that they no longer picked up their phones several times per day to call me for help.weren't picking up the phone and calling me to their office several times per day which interrupted my software development.
- What advice would you give a customer looking to hire a provider in your area of work?
Make sure you find someone that really knows what they are doing, especially when solving Windows problems or optimizing slow computers. It takes a lot of time and experience to learn all of the Windows components where you know the software and processes that should be present and identify the ones that are missing or need to be removed.