FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price the job by the foot. It is usual and customary to collect up to half of that up front. This allows me to purchase supplies, and prepare for the job. In return you are assured of my commitment and priority scheduling. All work to be done is outlined, estimated and agreed upon prior to start date. All parties must be in agreement of expected outcome. Any change orders will be added to original contract.
- What is your typical process for working with a new customer?
When a customer contacts me I set up a time to meet them at jobsite. I will measure, inspect existing appearance and discuss details with the customer. After I understand what look and function they hope to achieve I can provide estimated price and time needed for completion. I am available to help you in your tile and flooring selection and often can get discounts at local businesses.
- What education and/or training do you have that relates to your work?
My family has been in this business ever since I can remember. I started learning the trade when I was fourteen and am still at it today.