FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no surprises. We’ll explain your options before moving forward so you can make the best decision for your home and budget. We also offer free estimates on new HVAC installations and financing options for new systems.
- What is your typical process for working with a new customer?
It starts with listening. We’ll learn what’s going on, thoroughly evaluate your system, and explain what we find in plain language. From there, we’ll walk you through your options and help you choose the solution that makes the most sense for your home and budget.
- What education and/or training do you have that relates to your work?
Our technicians are fully trained and NATE-certified, with the knowledge and hands-on experience to diagnose, repair, maintain, and install HVAC systems. We also stay current on the tools and technology needed to service today’s equipment.