Next Level Heating And Air

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Duct and vent issues

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Why this pro?

This pro has been in business for 1 year and works on central air conditioning install and repair projects, plus insulation upgrades. Customers say they're professional, responsive, and quick.

Summarized from the pro's profile. Review their profile for the latest.

About

✅Fastest Service ✅Highest Quality ✅Best Value, Guaranteed Small locally owned HVAC company, owned and operated by highly qualified experts ready to serve you at your convenience.

Overview

Hired 16 times

Serves Niceville, FL

Background checked

License verified

6 employees

1 year in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Services offered

Duct and vent type

Heating

Other

Building height

Single-level

Two-story

Three-story

High-rise

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

48 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Annette N.

Oct 22, 2025

•

Hired on Thumbtack

Chris and Wade were such a pleasure to work with, in a time of stress for me. Next Level Heating and Air came out today and installed this new, beautiful AC Unit. The old one, the one that came with the house, was a piece of garbage, along with the closet finish work they put it in. You can definitely tell an improvement between the new one,and the old system. I would 100% recommend Next Level Heating and Air. My old AC system quit on me Saturday. Earlier this year we got a new, big dog that sheds like crazy, and I was sure that all the hair in the AC closet had messed up our AC. I got on Thumbtack and found Next Level Heating and Air. Sent them a message, and got a response back right away. After answering a few questions, they scheduled an appointment to come out and look at my system the following day. Chris showed up Sunday and checked out our system, that showed to have numerous issues. When he took the panel off the outside unit, it sparked with electricity so bad I thought he got shocked. He didn’t even flinch. He was surprised that it did that, but it didn’t really phase him. A wire had somehow corroded almost all the way through, so he repaired that wire, then found another one that was screwed to the box that looked like it had been burned. He fixed that one. Next, he checked for leaks, and sure enough there was a Freon leak in one of the coils. Not an easy fix. Here I thought it was the dog hair causing the problem, due to the fact that the system was only about 3 years old. Chris answered all my questions, where I could understand him, and I was able to pass the information on to my husband, as he was away at the time. The coil could be repaired, but it would probably take about 3 weeks, as it would have to be made for that type of system. Since we weren’t real happy with the system we had, (it took 3 filters, which were a pain to get in and out, and the panels were hard to get off and on, and it didn’t keep the house cool like it should), so we decided to put a whole new, better, upgraded system in. This is Florida, and it’s kinda important that the AC is in good working condition at all times. Chris put a few pounds of Freon in the old system so he could get it running again, even though we weren’t sure how long that would last, since he didn’t know how big the leak was. All I knew was, my house was 84 degrees, and I needed it cooled off. He got the system running again, temporarily. I was happy again, my house was cooling off. Took awhile but it got there. Meanwhile, Monday first thing, Chris started the plan to get our new system. Tuesday morning he showed up and began the replacement work. He and his partner, Wade, did an awesome job. Not only did they do a great job and a timely install, but they even cleaned up after themselves throughout the job. In fact, you wouldn’t have known they were even here, except that we now have a beautiful system, that works like it should. We are very happy customers, and wouldn’t hesitate to recommend Next Level Heating and Air to anyone having AC issues. We definitely give them a 10!

Details: Closet • Outside • House

Central Air Conditioning Repair or Maintenance

Past Customer

Oct 22, 2025

•

From Google

You both were such a pleasure to work with, in a time of stress for me.Next Level Heating and Air came out today and installed this new, beautiful AC Unit. The old one, the one that came with the house, was a piece of garbage, along with the closet finish work they put it in. You can definitely tell an improvement between the new one,and the old system. I would 100% recommend Next Level Heating and Air.My old AC system quit on me Saturday. Earlier this year we got a new, big dog that sheds like crazy, and I was sure that all the hair in the AC closet had messed up our AC. I got on Thumbtack and found Next Level Heating and Air. Sent them a message, and got a response back right away. After answering a few questions, they scheduled an appointment to come out and look at my system the following day. Chris showed up Sunday and checked out our system, that showed to have numerous issues. When he took the panel off the outside unit, it sparked with electricity so bad I thought he got shocked. He didnt even flinch. He was surprised that it did that, but it didnt really phase him. A wire had somehow corroded almost all the way through, so he repaired that wire, then found another one that was screwed to the box that looked like it had been burned. He fixed that one. Next, he checked for leaks, and sure enough there was a Freon leak in one of the coils. Not an easy fix. Here I thought it was the dog hair causing the problem, due to the fact that the system was only about 3 years old. Chris answered all my questions, where I could understand him, and I was able to pass the information on to my husband, as he was away at the time. The coil could be repaired, but it would probably take about 3 weeks, as it would have to be made for that type of system. Since we werent real happy with the system we had, (it took 3 filters, which were a pain to get in and out, and the panels were hard to get off and on, and it didnt keep the house cool like it should), so we decided to put a whole new, better, upgraded system in. This is Florida, and its kinda important that the AC is in good working condition at all times. Chris put a few pounds of Freon in the old system so he could get it running again, even though we werent sure how long that would last, since he didnt know how big the leak was. All I knew was, my house was 84 degrees, and I needed it cooled off. He got the system running again, temporarily. I was happy again, my house was cooling off. Took awhile but it got there. Meanwhile, Monday first thing, Chris started the plan to get our new system. Tuesday morning he showed up and began the replacement work. He and his partner, Wade, did an awesome job. Not only did they do a great job and a timely install, but they even cleaned up after themselves throughout the job. In fact, you wouldnt have known they were even here, except that we now have a beautiful system, that works like it should. We are very happy customers, and wouldnt hesitate to recommend Next Level Heating and Air to anyone having AC issues. We definitely give them a 10!

Next Level Heating And Air's reply

Madeline f.

Oct 21, 2025

•

Hired on Thumbtack

My AC stopped running on Sunday. I reached out and they called me back within an hour. They arrived at my house 2 hours later. The worker said they would have fixed it there and then, but did not have the extra parts. They came the very next day and got the job done. I was very grateful for the quick job done and the price was very reasonable as well. I will definitely be using them for my HVAC/AC needs from now on.

Details: Outside • Outside • House

Central Air Conditioning Repair or Maintenance

John R.

Sep 14, 2025

•

Hired on Thumbtack

Wade (the owner) was super responsive and professional. My AC unit needed replacement after 10+ years. Within 24 hours of my outreach to Next Level, I had a competitive quote and a new unit installed. They are exceptional and the only company that I will call in the future. I have recommended them to a number of my associates already. Truly a pleasure to work with!

Details: Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Tony H.

Aug 3, 2025

•

Hired on Thumbtack

Wade was punctual and offered us reasonable options to fix our issue. Was able to get our unit cooling again the same night. Great job!

Details: Only warm air is blowing from the vents • Attic • Ground floor • House

Central Air Conditioning Repair or Maintenance

Credentials

License

License type: Certified Air Conditioning Contractor

License state: FL

License verified on 9/3/2025

Background Check

Wade Smith

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts to all active duty service members, veterans, first responders, and educators. We do not charge any card payment fees. We offer zero down financing option with low interest rates with financing approval within minutes. Our thumbtack customers do not pay any system diagnostic fees, a $74.00 value.
What is your typical process for working with a new customer?
Arrive to address needing service. Diagnose the HVAC system using the latest HVAC troubleshooting equipment. Provide the customer with a detailed description of the issues at hand, provide them with one or more options to correct the issue. If the customer approves a solution we schedule the repair at the convenience of the customer.
What education and/or training do you have that relates to your work?
Florida HVAC Class B Contractors Certification, EPA Universal Certification, NATE Certification, OSHA Certification, Heat Pump Certification, Natural Gas Furnace Certification, Electric Furnace Certification, Duct Engineering Course Certificate, Oil Furnace Certification, Dynamic Air Quality Training Certificate