Benjamin Franklin Plumbing of Niceville

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Introduction

**Special Offer Alert!** **Get a FREE Water Quality Test!** At Benjamin Franklin Plumbing, we’ve been the go-to experts for top-notch plumbing services across the United States for over 2 decades! Our unwavering commitment to efficient, high-quality, and timely service ensures that your satisfaction is our top priority! Take advantage of this **complimentary water quality test** and experience firsthand why our customers are always #1. Call us today or book online to secure your Complimentary Water Quality Test!

Overview

Hired 5 times

Background checked

Verified business

License verified

10 employees

12 years in business

Business hours

Sun8:00 am - 10:00 pmMon8:00 am - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered

Pipe issues

Leaking pipes

Burst pipes

Other pipe issue

Poor draining

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

5 photos

Projects and media

5 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

Exceptional 5.0

48 reviews

5

98%

4

0%

3

2%

2

0%

1

0%

Read reviews that mention:

Steven G.

Feb 20, 2025

·

Hired on Thumbtack

A relatively simple repair was priced at $1650.00. I declined and paid the fee for the visit. $89.00 seemed a little high. I am on limited income and ended up fixing the problem myself. It took me about 30 minutes of actual work I understand the prices are probably industry standard, but I simply cannot afford it. The repair estimate exceeded my monthly SS income. The repairman was very courteous and prompt. Because of the price estimate I guess I'll have to handle future repairs myself.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • Other issue • House

Plumbing Drain Repair

Past Customer

Jun 1, 2024

·

From Google

Benjamin Franklin Plumbing of Niceville's reply

Past Customer

May 24, 2024

·

From Google

My Mother in Law was having an issue with her kitchen sink draining slow so gave Ben Frank a call to have it looked at. At first there was an issue finding the problem, but then after snaking from the roof, the sink started to drainbut it didnt end there! Then the toilets had nasty in them and were backing up. Enter Steve & Matt to the rescue. Steve working tirelessly for close to 4 hrs leaving no stone unturned trying to figure out where the block was. Ended up having to be jetted only to discover the reason for the whole problem was fiber optic that had been installed had been pushed clean through the sewer pipe at the road!!!! Yes the Fiber optic installers repaired it, but without the hard work of Steve we would probably still be wondering WTH!!!!

Benjamin Franklin Plumbing of Niceville's reply

Thanks for the glowing 5-star ⭐⭐⭐⭐⭐ review, Dawn! It’s great to know that our plumbing services, ranging from unclogging drains to adjusting water pressure systems, met your needs in Niceville. We at Benjamin Franklin Plumbing look forward to your next visit! If you have any friends facing a dripping faucet or a stubborn clogged drain, a referral would mean the world to us! ⏱️

Past Customer

May 20, 2024

·

From Google

Benjamin Franklin Plumbing of Niceville's reply

Pamela K.

Feb 9, 2025

·

Hired on Thumbtack

Our new water heater works great, is up to current code now, and the service was excellent.

Details: Yes, the location has an existing heater • Electric tank • House

Water Heater Installation or Replacement

Credentials

License

License Type: Multi-state National Account - Ask Pro about exact licensing (DC)

License verified on 5/30/2024

Business Verified

Benjamin Franklin Plumbing of Niceville verified

Background Check

Jesse Martinez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Straight forward pricing! What this means to our clients is that they can’t ever lose. It doesn’t matter how long the job takes; once we give you a price, that’s it.
What is your typical process for working with a new customer?
At Benjamin Franklin Plumbing, our goal is to provide top level service to each and every client to position ourselves as an elite service provider. Our core philosophy shown below reflects our strong belief in customer service. -On Time -You Can’t Lose -100% Client Satisfaction – U-Win
What education and/or training do you have that relates to your work?
At Benjamin Franklin Plumbing, our team of plumbers is highly trained and skilled in various aspects of plumbing. Our technicians undergo rigorous training programs that cover a broad range of plumbing services, including installation, maintenance, and repair. They are also certified and licensed professionals who stay up-to-date with the latest industry standards, codes, and technologies. We emphasize continuous education through ongoing workshops and training to ensure our team is always equipped to handle the latest plumbing challenges and deliver top-notch service.