FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
offer fair, upfront pricing with no hidden fees. The service call fee is applied toward the repair cost. All repairs come with a warranty.
- What is your typical process for working with a new customer?
First, I diagnose the problem and explain it in simple terms. Then I provide an upfront estimate. If parts are available, I usually complete the repair the same day.
- What education and/or training do you have that relates to your work?
I have over 20 years of hands-on experience and specialized training in diagnostics and electronic board repair. I keep learning new technologies as appliances evolve.