FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to fit the specific needs of each customer. We offer competitive rates and can provide an estimate based on the size of your home or the scope of the cleaning required. We also have special discounts and promotions for first-time customers and referrals. Additional fees may apply for specialized services or deep cleans, but we’ll always communicate these clearly beforehand.
- What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation to understand your specific needs and preferences. We’ll discuss the areas you want us to focus on and any special requirements you might have. After that, we provide a customized quote and schedule a convenient time for the cleaning. On the day of the service, our team arrives on time and gets to work, ensuring everything is cleaned to your satisfaction. We follow up after the service to make sure you’re happy with the results.
- What education and/or training do you have that relates to your work?
I have over 9 years of hands-on experience in both residential and commercial cleaning. Additionally, my team and I regularly undergo training on the latest cleaning techniques, products, and safety protocols to ensure we provide the best service possible. We also stay updated on industry standards and best practices through professional courses and workshops.