Firefighter & Appliance Repair Expert
Dedicated to Quality, Reliability, and Customer Satisfaction
Mission Statement:
I deliver top-tier service, resolving issues with precision and care, backed by a commitment to exceed expectations every time.
Certifications:
Samsung Appliance Technician (2+ years of experience)
Certified for OEM brands: GE, Whirlpool, and more
Expertise:
Dishwashers
Refrigerators
Ranges
Washers & Dryers
Microwaves
Background:
Two years at a leading appliance repair company, consistently excelling in performance
Transitioned to freelance repair alongside a firefighting career
What I Offer:
Affordable rates
Flexible installment options via Sunbit
60-day warranty on all repairs
Commitment:
Every job is met with 110% effort and guaranteed satisfaction. Let me bring my technical skills and dedication to you!
Overview
Hired 45 times
Background checked
1 employee
3 years in business
Business hours
SunClosedMon10:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
41 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lissa H.
May 31, 2025
•
Hired on Thumbtack
Lut was very helpful and professional. I had a problem with my dryer machine and he promptly diagnosed the problem, ordered the part needed and fixed it. Would definitely use him again for any appliances issues. Highly recommend!!
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Karine A.
Dec 27, 2024
•
Hired on Thumbtack
Just wonderful! Professional, found out right away what it could be over the phone (and he was right) ordered the parts and fixed my fridge for announced price. Responsive, efficient, no surprise will definitely use this pro each time I Have an issue with my appliances. Thank you!!!
Details: Refrigerator • Frigidaire • Residential
Appliance Repair or Maintenance
Brandon B.
Dec 13, 2024
•
Hired on Thumbtack
Amazing service. Walked me through everything he found with my washing machine and even though I chose to replace the unit, I would hire him for any future work I might need with an appliance. My machine was close enough to beyond repair. He helped me make that determination, so that alone tells me how professional he is. Highly recommend!
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Nancy W.
Oct 8, 2024
•
Hired on Thumbtack
Needed refrigerator repair and they responded immediately and was scheduled promptly. The issue was fixed. I am very happy with the service . Would highly recommend
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Bryce M.
Apr 3, 2024
•
Hired on Thumbtack
Prompt, efficient, and knowledgeable. Lut took the time to diagnose and quickly resolve the issue with my washer. I’ll hire again for applicance needs! Thank you!
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Bounleuth Sengthavisouk
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Diagnosis fee is $89
Diagnosis fee is waived if you move forward with repair.
Hourly rate for repair is $129.
Most common repairs can be completed in an hour.
What is your typical process for working with a new customer?
I make first contact the prior day, if possible, as a reminder for tomorrow's visit. At that time I will answer any questions the client might have. Then the following day, I make contact 1 hour before the visit. Communication is through calls or texts, up to the client.
What education and/or training do you have that relates to your work?
I have gone through OEM and Samsung appliance repair training classes and received certification. I attend webinars weekly to keep up with changes and common issues with units. I am EPA certified, which is required to work on refrigerators.