FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At K.O. Telecom Inc., we believe in honest, transparent pricing with no hidden fees. Our rates reflect the quality of our work, the reliability of our service, and the long-term value we deliver. Every project is unique, so we provide customized quotes based on your specific needs—whether it’s security camera installation, structured cabling, or business automation. We offer free estimates and are always happy to explain our pricing in detail so you know exactly what you’re paying for. Your satisfaction and peace of mind are our top priorities.
- What is your typical process for working with a new customer?
Our process is designed to be smooth, professional, and tailored to your needs. We start with a free consultation to understand your goals, whether it’s for security, automation, or structured cabling. Then, we assess your space (virtually or in person) and provide a detailed quote. Once approved, we schedule the installation or service at your convenience. Throughout the project, we keep you informed, and once the job is done, we walk you through everything to ensure you’re 100% satisfied. At K.O. Telecom Inc., communication, quality, and professionalism are always top priorities.
- What education and/or training do you have that relates to your work?
At K.O. Telecom Inc., we bring years of hands-on experience backed by continuous technical training in security systems, low-voltage cabling, and automation technologies. Our team is certified in key industry standards and trained to work with brands like Loxone, Hikvision, Ubiquiti, and more. We stay up to date with the latest innovations to ensure our clients receive modern, efficient, and reliable solutions. Our founder has worked in the field for over a decade and leads every project with a focus on quality, safety, and customer satisfaction.