FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I quote every job up front, so the price you agree to is the price you pay—no surprises, no “while-I’m-here” add-ons unless you specifically ask for something extra. My rates are hourly for smaller repairs and handyman work, or flat-rate for clearly defined projects (trim packages, built-ins, furniture builds, etc.). I’ll always tell you which way makes more sense for your job. Travel within 25 miles of St. Augustine is free. Anything farther and I just charge actual mileage both ways. I don’t do gimmicky discounts or coupons; I keep my pricing fair every day so returning clients and first-time clients pay the same honest rate. Deposits (usually 25–50%) are only required on bigger jobs to cover materials and lock in the schedule. Everything else is due when the work is finished and you’re happy with it.
- What is your typical process for working with a new customer?
My process is pretty straightforward and always starts with understanding exactly what you want done. We’ll message or talk on the phone first so I can hear about the project, get measurements or photos if you have them, and answer any questions up front. I’ll give you a rough range right away (or a firm price if it’s a simple job) so there are no surprises. If it makes sense, I’ll stop by to see the space in person, double-check measurements, talk through details or options, and leave you with a written quote within a few days. Once you’re ready to move forward, we pick a start date that works for you. I usually ask for a small deposit on larger jobs just to lock in materials and the date. On the job I show up on time, protect floors and furniture, keep the area as clean as possible while I work, and check in with you along the way so everything turns out exactly how you pictured it. When the work is done, I clean up completely, walk through everything with you, and you pay the remaining balance only when you’re happy. Pretty simple. No pressure, no hidden fees, and I’m available by text or call the whole way through if anything comes up.
- What education and/or training do you have that relates to your work?
I went to graduate school for Architecture, so I’ve been trained to think about proportion, detail, and how everything in a space fits together structurally and visually. After school I spent several years working as an aircraft mechanic on commercial jets. That job demanded absolute precision, deep knowledge of materials and fasteners, and the ability to solve problems on the spot in tight spaces, skills that translate directly to finish carpentry and figuring out tricky installations in homes. Since 2020 I’ve been running my own handyman and carpentry business full-time, which means I’ve now installed hundreds of linear feet of crown, base, casings, built-ins, and custom pieces, and I’ve hung everything from 85-inch TVs on old plaster to floating vanities on tile. The combination of formal design training, aircraft-level precision, and years of real-world experience on job sites is what lets me deliver quality work that looks sharp and lasts.