FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the specific scope of each project. We provide free, detailed estimates so you know exactly what to expect—no hidden fees or surprise charges. Larger or ongoing projects may qualify for package pricing, and we always work with our customers to stay within their budget without compromising quality. We believe in honest communication, so if adjustments are ever needed, we’ll discuss them with you before moving forward.
- What is your typical process for working with a new customer?
When we work with a new customer, we start by listening to your vision, goals, and budget. Next, we schedule a walkthrough or consultation to evaluate the project in detail. From there, we provide a clear estimate and timeline so you know what to expect from start to finish. Once the plan is approved, we begin work with a focus on quality craftsmanship, safety, and open communication. Throughout the project, we keep you updated on progress and any adjustments, ensuring everything is completed to your satisfaction.
- What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on work in construction and contracting, combined with professional training in building practices, safety standards, and project management. We are knowledgeable in local building codes, permitting requirements, and the latest construction techniques to ensure every project is done right the first time. In addition, we stay up to date with industry best practices and continuing education so we can deliver reliable, efficient, and high-quality results for every customer.