FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide transparent, project-based pricing. Because every surface—from concrete to drywall—requires different prep, I offer free on-site estimates to ensure accuracy. I don't believe in hidden fees; the price we agree on is the price you pay.
- What is your typical process for working with a new customer?
It starts with a detailed walkthrough to understand your vision and the technical needs of the site. After the estimate, we schedule a start date, handle all prep work (masking, cleaning, waterproofing), and perform a final walkthrough together to ensure the finish meets my high standards.
- What education and/or training do you have that relates to your work?
I have over 15 years of hands-on technical training and field experience in the coatings industry. This includes: Technical Expertise: Extensive training in the chemistry and application of industrial coatings, waterproofing systems, and concrete restoration. Specialized Equipment: Proficient in the operation and maintenance of high-performance machinery, including industrial pressure washers and application tools. Leadership: I spent several years as a Production Manager, where I was responsible for overseeing multiple crews, ensuring quality control, and managing complex project timelines for both residential and commercial sites. Safety & Standards: Deep knowledge of industry safety protocols and material specifications to ensure every job is durable and up to code.