FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At APShutters, our pricing varies depending on the complexity and size of the job. Our standard rate starts at $30 per square foot for a basic square window in plain white with no custom trim. However, as a custom shop, we specialize in matching your home's trim and seamlessly integrating our plantation shutters into the overall look of your home. This personalized service ensures a perfect match and cohesive aesthetic, tailored specifically to your home's design. Please note that additional costs may apply for custom trim, special finishes, or unique design requests. For an accurate quote, we recommend scheduling a consultation where we can discuss your specific needs and preferences. We are committed to providing high-quality shutter solutions that enhance the beauty and value of your home. Additionally, we deeply appreciate the hard work and dedication of our first responders, educators, and utility workers. As a token of our gratitude, we offer a 10% discount for police officers, firefighters, teachers, EMTs, and power and water utility workers. Thank you for your service!
- What is your typical process for working with a new customer?
Initial Consultation: We start with a free initial consultation to understand your needs and preferences. This can be done in-person in our Showroom or over the phone. During this consultation, we will discuss your design vision, measure your windows, and provide you with a preliminary estimate. Design and Customization: Once we understand your requirements, we will work with you to select the best materials, styles, and finishes for your shutters. Our goal is to match your home's trim and seamlessly integrate the shutters into your overall aesthetic. Detailed Proposal: We will provide you with a detailed proposal that includes the cost, timeline, and scope of work. This ensures that you have a clear understanding of the project before we begin. Manufacturing: After you approve the proposal, we will start the manufacturing process. Our skilled craftsmen will create your custom shutters with attention to detail and high-quality materials. Installation: Once your shutters are ready, our professional installation team will schedule a convenient time to install them. We take care to ensure a perfect fit and a clean installation process. Final Walkthrough and Approval: After installation, we will conduct a final walkthrough with you to ensure everything meets your expectations. We will also provide you with care instructions to maintain the beauty and functionality of your new shutters. Follow-Up: Our relationship doesn’t end after installation. We offer a satisfaction guarantee and are available for any follow-up questions or adjustments you may need. We are committed to making sure you are delighted with your new plantation shutters and the service you receive from us.
- What education and/or training do you have that relates to your work?
At APShutters, we pride ourselves on the exceptional skills and expertise of our team. All of our staff is highly trained in engineering, woodworking, and customer service. We employ some of the best craftsmen in the state, with decades of experience working at the highest level of this profession. Our owners bring a wealth of knowledge and expertise to the business. One of our owners is a degreed mechanical engineer with decades of experience in manufacturing and construction, ensuring that our shutters are built with precision and durability. The president of our company focuses on providing the best customer service in the industry, holding a degree from the prestigious Johnson & Wales University. With extensive expertise in managing events for large country clubs and the Miami Dolphins, our president is dedicated to delivering an outstanding customer experience. Combining our engineering knowledge, craftsmanship, and commitment to exceptional service, we aim to provide the highest quality plantation shutters and a seamless customer journey from start to finish.