FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a 20% discount for first-time cleanings and offer ongoing savings for clients who book recurring cleaning services.
- What is your typical process for working with a new customer?
Our process for new customers is simple and seamless. We start by gathering basic details about the space and the type of cleaning needed to provide an accurate quote. Once approved, we schedule the service at a convenient time. On the day of cleaning, our professional team arrives fully equipped and follows a detailed checklist to ensure high-quality results. After the service, we welcome feedback to make sure everything meets your expectations and to build a long-term cleaning plan if needed.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning standards and best practices. We have hands-on experience with residential and commercial cleaning, including proper use of equipment, safe handling of cleaning products, and attention to detail. We also follow structured checklists and ongoing training to ensure consistent, high-quality results for every client.