FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. Every estimate includes materials, labor, cleanup, and disposal. We offer competitive pricing, storm‑season specials, and options for upgraded materials. For repairs, we keep pricing fair and honest — we never upsell work you don’t need.
- What is your typical process for working with a new customer?
We start with a free, same‑day roof inspection that includes photos, moisture readings, and a clear explanation of any issues. From there, we provide a written estimate with options based on your needs and budget. Once approved, we schedule the work quickly, maintain constant communication, and complete the project with a full cleanup and final walkthrough. Our goal is to make the process simple, transparent, and stress‑free.
- What education and/or training do you have that relates to your work?
Our team is trained in wind‑damage assessment, moisture detection, insurance‑ready documentation, and Florida roofing code compliance. We stay current with manufacturer certifications, safety training, and best practices for storm‑resistant roofing systems. Every technician follows Elite Roofing Pros’ standards for professionalism, documentation, and quality control.