FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company. We do not charge by the hour but by the task. We offer free estimates. 10% discount to active and retired veterans as well as first responders (police,fire,paramedics).
- What is your typical process for working with a new customer?
We treat every customer as a friend and family member. We strive to build a relationship with every customer not just a business transaction. So with new customers we try to ensure we take the time to talk to them on a personal level.
- What education and/or training do you have that relates to your work?
Most of our education is in the field learning from people with far more experience then both of us. We both also attended Cam Tech for additional training and we try to attend any form of continued education.