FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All prices and fees are outlined in an estimate. There are no hidden costs. We may ask a lot of questions to ensure we understand your objectives and expectations. Our prices are based on our experience and knowledge however, most customers have found them very reasonable.
- What is your typical process for working with a new customer?
Upon the initial call, we will obtain the project requirements from the customer. Very seldom we provide a quote until we have inspected the project site. We will ask for your address, telephone number, and email address. We will submit a detailed quote based on our conversation and project requirements.
- What education and/or training do you have that relates to your work?
Business management and customer service experience.