FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size, material, and condition of the furniture. We provide transparent upfront quotes with no hidden fees. We also offer discounts for first-time customers and multi-item cleanings.
- What is your typical process for working with a new customer?
We first ask for photos or the number of seats/items to provide an accurate quote. After scheduling, we inspect the furniture, pre-treat stains and odors, and perform a deep extraction cleaning using professional equipment and pet-safe products.
- What education and/or training do you have that relates to your work?
We continuously study professional upholstery cleaning methods, fabric care, stain treatment, and safe deep-cleaning techniques to provide high-quality service and safe results for families and pets.