Q. Describe three recent jobs you've completed.
A. We recently worked on a large Viking grill with 3 stainless steel burners and a searing unit. Viking is usually a solid grill overall that can perform well for a long timel. However, like any other outdoor appliance exposed to the elements, if it is not protected with a cover, it may reduce its life span. We replaced igniters, modules, burners, and cooking grates on this model.
We also repaired a DCS 27" built-in model. This time the homeowner got the "right size burner" online and installed it himself. It worked fine for a few months until he noticed a hissing noise. Long story short, the burner was
Q. What advice do you have for a customer looking to hire a provider like you?
A. If you are looking for someone to clean and/or repair your gas grill, you're bound to find somebody to do the job.
However, keep in mind that you have to entrust your gas grill cleaning, repair to a qualified gas LICENSED company because that person will be working on a gas-fired appliance. Needless to say why? So if you are looking for a professional gas grill cleaning service, gas grill repair, or top quality gas grill replacement parts, call us up.
Remeber: " If your grill is sick, call The Grill Doctor quick!
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Ask for a Gas license to let your contractor work on your gas fired appliance. In FL you need a gas license even to clean your grill, think about it, if something goes wrong you will be the first in finding it out. Better safe than sorry.
Q. What questions should a consumer ask to hire the right service professional?
A. Are you gas licensed by the state of FL?
Are you insured?
How long will this job take?
Can you show me the old parts you replaced?
Will you use replacement parts made for this grill?
What's the worst case scenario?
Q. Why does your work stand out from others who do what you do?
A. A professional thorough gas grill repair and detailed deep cleaning of all makes of bbq grills. We can tell we have done an amazing job because of the following:
a. We usually have to pick up our clients' jaws, that's right! their jaws literally drop when they see their "like new grill"
b. We generally get a big pat on the back, good thing we don't smoke otherwise we might get "lung problems" with so many people patting us on our back to congratulate us on an impeccable job!
c. We rarely expect to get a tip for a gas grill repair or bbq cleaning job, but customers very often do. Hey, think about it! Would you tip a waiter whose service was mediocre? I thought so!
d. We EXCEL at what we do, we do not try to take advantage of our clients!
Q. What do you like most about your job?
A. Every new gas grill repair job is kind of an interesting challenge, every grill is somewhat different, and it is gratifying to help people and make money at the same time!
Q. What questions do customers most commonly ask you? What's your answer?
A. a. Can I check a gas leak with a match? NOWAY!
b. Can you come by first time in the morning tomorrow? I will do my best to schedule you as soon as I can!
c. How long will it take you to clean my grill? My question is: "When was the last time you had it cleaned?" Medium size grills usually take between 2.5 to 3.5 hrs to "transform your bbq grill" from "it looks disgusting" to "Oh, my God, it looks so clean that I don't want to touch it".
Larger grills can take up to 5 - 6 hrs to do a full restoration job.