FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No hidden fees - just a $25 trip charge for areas outside major cities like Charlotte or Raleigh. Discounts: 10% off first recurring service, 15% for referrals
- What is your typical process for working with a new customer?
For new customers seeking reliable cleaners in South Carolina or North Carolina, we start with a quick phone consult or site visit to assess needs. Then, we provide a detailed quote and schedule. On the day, our team arrives on time, cleans thoroughly, and does a walkthrough for approval. Follow-up for feedback to ensure satisfaction - simple and stress-free.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in safe cleaning techniques, including eco-friendly products and COVID protocols. I've completed online courses in professional cleaning standards from platforms like ISSA, plus years of experience in residential and commercial cleaning across the Carolinas. This ensures top-quality service for homes and businesses in Charlotte, Raleigh, and beyond.