If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We provide straightforward in-home tech support for people who want their technology working correctly without having to become the technician themselves.
New computer? We’ll set it up, move your important files, connect everything, and make sure you know where your stuff is.
Printer won’t connect? We’ll get printing and scanning working and test it before we’re finished.
Wi-Fi acting up? We’ll diagnose the problem, configure your equipment, connect your devices, and make sure the network actually works where you need it.
Computer doing something weird? We’ll figure out why, fix what can be fixed, and explain it in normal English.
Our standard is simple:
✓ Diagnose the real problem
✓ Explain the solution clearly
✓ Tell you the price before additional work
✓ Fix it properly
✓ Test it before we leave
✓ Show you what you need to know
No unnecessary technical jargon. No trying to make a simple problem sound complicated. No leaving you with a “fix” you don’t understand.
Computers • Printers • Wi-Fi • Routers • New Device Setup • File Transfers • Email • Home Offices • General Tech Support
The goal isn’t to spend more time working on your technology.
The goal is to get your life back and forget the problem existed.
Send us a message telling us what’s going wrong. We’ll tell you what the next step is.
Overview
Hired 6 times
Serves Port Charlotte, FL
Background checked
2 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and professionalism.
Exceptional 5.0
7 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
James C.
4 days ago
I had been dealing with this issue for days and couldn’t get it figured out. Kam came out, explained everything clearly, and had it working much faster than I expected. Very professional, patient, and the price was exactly what we discussed. I’ll definitely call him again for any tech problems.
Jesse A.
4 days ago
I’m not very tech savvy, and Kam made the whole process easy. He didn’t talk over my head or make me feel dumb. He explained what was wrong, fixed it, and made sure I understood everything before he left. Highly recommend.
Kamden C.
7 days ago
I can’t say enough good things about Kam and his company Senior Tech Support. I’m not very comfortable with computers, and I’m usually nervous to ask for help because I feel like I should already know what I’m doing. He was incredibly patient with me and never made me feel rushed or embarrassed.
He took the time to explain everything in a way I could actually understand and made sure I was comfortable before he left. It was so refreshing to have someone who genuinely cared and didn’t just want to fix the problem and rush out the door. I would absolutely recommend him to any senior who needs help with technology.
Lee M.
2 days ago
I had already tried troubleshooting this myself and had even spoken with support, but the issue still wasn’t resolved. The tech came in, worked through the problem step by step, and finally got everything working. I wish I had called him sooner.
Karen T.
2 days ago
showed up when he said he would, explained everything and made sure i was comfortable with the setup before leaving. absolutely would trust him to help my family again.
Credentials
Background Check
Kamden Carwin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I keep pricing simple and upfront. Most common in-home tech issues start around $99, depending on the problem and complexity. If I discover that a repair needs parts or additional work, I explain the options and price before anything extra is done. No surprise charges.
What is your typical process for working with a new customer?
First, I ask a few questions about the problem so I can understand what’s happening before the visit. Then I troubleshoot the issue, explain what I find in plain English, and work toward the simplest reliable fix. Before any additional cost is involved, I’ll let you know exactly what I recommend and why.
What education and/or training do you have that relates to your work?
I have professional IT support experience troubleshooting computers, networks, printers, devices, and everyday technology problems. My background includes help desk support, Windows systems, networking fundamentals, device setup, and diagnosing issues across different types of hardware and software.
