Certain Services, Inc.
Licensed
Licensed
$155
Estimated price
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About
Certain Services, Inc. is a family-owned and operated water treatment, and well equipment service company. From the beginning, Certain Services, Inc. have devoted themselves to providing top-quality service to their clients in Southwest Florida at a fair price and they hold true to those values today. Customer service, integrity, and all of the forgotten values of the past are what you will receive when working with Certain Services, Inc. They have been involved in the water treatment business for over 35 years and service all makes and models. We offer a 100% satisfaction guarantee.
Certain Services, Inc. was started in 2009 by Bill and Chris Certain as Certain Water Service. Bill started out as the soul service tech/sales rep/parts runner/installer (in other words he did it all). After about 2 years they added their first technician and soon after they added Kelly (their daughter) to answer the phones, dispatch, and do data entry. From there they bought out the residential side of a reverse osmosis (RO) company called, Harn RO. Mr. Harn had been building his drinking water systems for 30+ years and had evolved into a company that built municipal RO plants all over the world. The Certain's took over the business with the goal of focusing on customer service. This turned out to be a huge blessing to the Certain family and the business.
Since then they have added 2 other technicians, another office staff member, and a part-time sales consultant recently, Chris Certain left her position as a senior staff accountant for Goodwill Industries and started full-time at Certain Services. From 2013-2016 Bill Certain served on the Florida Water Quality Association board while also pursuing his plumbing contractor certification.
Certain Services is now a state-licensed plumbing contractor and an authorized WaterCare Dealer since 2014. Along with WaterCare products, they also sell and service the CertainFlow line, their in-house built reverse osmosis systems.
Overview
Serves Punta Gorda, FL
Background checked
License verified
13 employees
17 years in business
Business hours
This pro hasn't listed their business hours.
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Credentials
License verified
Certified Plumbing Contractor
License state: FL
Background checked
Passed by William Certain on Feb 20, 2026.
Services offered
Project type
Disposal type
Continuous feed (common)
Batch feed
Reviews
Great 4.7
93 reviews
5
91%
4
2%
3
0%
2
0%
1
7%
Wayne S.
Feb 28, 2019
From Google
Fast service- Honest people-Good products
Certain Services, Inc.'s reply
Wayne it has always been our pleasure working with you and your family. Those guys that live behind you are fun to work with also but don’t tell them. Thank you for the feedback!
suzy C.
Apr 24, 2020
From Google
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above ).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him)Thanks for great work were in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour homes urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the crisis line over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.
Certain Services, Inc.'s reply
We are “Certainly” thankful for your review and business.
Stew R.
Sep 29, 2021
From Google
I was extremely pleased with the Certain Services technician and his approach and knowledge. He took the time to explain to mehow the water treatment system operated and what needed to be done as regular maintenance. It is never a good experience to learn you are in need of a major component replacement, but the technician fully explained our options and the impact of our non-functioning water softener.We will be making a decision very soon on replacing the water softener and based upon our initial exposure, it will Certain Services who does the work.1/11/2022I have been extremely pleased with the service provided by Certain Services. I believe you provided the services we needed without trying to up-sale us and your service personnel have been professional and personable.I like the way you do business and in the future I will call Certain Services for our water and plumbing needs.09/21/2022I continue to be very pleased with Certain Services. Their field technicians are prompt, professional and courteous. Scheduling was convenient and seemed well managed.04/19/23Certain Services came through again. I had a well head accident and needed emergency service. Certain Services responded and fixed the well head issue and ensured the repair was in good shape before they left. Thanks again
Certain Services, Inc.'s reply
Thank you so much for your kind words and we look forward to years of quality service for your water system.
Christine O.
Jul 5, 2023
From Google
prompt meticulous service and reasonable pricing
Certain Services, Inc.'s reply
Thank you so much for the great feed back!
Best C.
Aug 6, 2023
From Google
I have a very nice completely 100% custom built reverse osmosis filtration for my house in an area with very hard sulfuric water. Ive had to make a few service calls just for maintenance but i had an issue with where my well draws from the ground out it my yard. The call I requested was given to a service tech named Joseph who has been here multiple times before. What i though whats going to be a huge job he made look SOOOO easy, like unreal how easy he made it look. He had it repaired an service in under 2 hours, and to top it off he held a conversation and was teaching me about my system well enough to keep me out there in the FL summer heat with him on my first day iff in over a week! So thats worth something alone! It was $400 but you get what you oay fir with this company. Good work isnt cheap and cheap work isnt good. I give this place a try 10 out of 10 across the board.
Certain Services, Inc.'s reply
I love that “Good work isn’t cheap and Cheap work isn’t good” so true. Thanks for the great feedback and we will make sure and share the love with Joe!