FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward, competitive, and based on the specific needs of your project. Every home is different, so we provide free, no-obligation estimates with transparent pricing, no hidden fees, gimmicks, or high-pressure sales tactics. As a factory-direct dealer for CWS and PGT impact windows and doors, we're able to offer exceptional value while maintaining premium quality. We also offer financing options to help make your project more affordable. At your free in-home consultation ask the Project Estimator about any current promotional discounts.
- What is your typical process for working with a new customer?
We start with a free in-home consultation where we listen to your goals, inspect your existing windows or doors, take precise measurements, and answer any questions you have. We'll recommend products that fit your home, budget, and style, then provide a detailed written estimate. Once you decide to move forward, we order your custom products, keep you informed throughout the process, and schedule installation at your convenience. Our experienced in-house installation team completes the work with attention to detail, protects your home during the installation, and thoroughly cleans up before leaving.
- What education and/or training do you have that relates to your work?
Our team has decades of combined experience specializing in replacement windows and doors throughout Southwest Florida. Our installers are seasoned in-house professionals with 10–20 years of experience, not subcontractors, and receive ongoing training on installation best practices and manufacturer requirements. As authorized factory-direct dealers for CWS and PGT, we stay current on the latest impact-rated products, energy-efficient technologies, and Florida building code requirements to ensure every installation meets the highest standards.