FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At SwampHawk Solutions, we believe in straight-shooting, fair, and competitive pricing. You’re not just paying for materials and labor, you’re investing in skilled craftsmanship, reliability, and Florida-tough results that last. Here’s what sets our pricing apart: -No Guesswork: We provide detailed, transparent estimates so you know exactly what you’re paying for — no surprise charges, ever. -Competitive Rates: We price our work to stay sharp in the market, without cutting corners. You’ll get top-tier service at a rate that holds up against any other quality contractor in the region. -Custom to Your Project: Every job is different. We tailor our quotes to your exact scope of work — not a cookie-cutter price, but a customized solution.
- What is your typical process for working with a new customer?
-Detailed Estimate & Timeline: After the site visit, we provide a clear, written estimate and timeline tailored to your project. We’ll review the proposal with you and answer any questions so you feel confident moving forward. -Contract & 50% Deposit: If you approve the estimate, we formalize everything in a contract. You sign the contract and pay a 50% deposit, which secures your project on our schedule and covers initial costs. -Project Scheduling & Start: We guarantee to begin all jobs within one week of receiving your signed contract and deposit. Our team then proceeds with the work according to the agreed schedule, keeping you updated on progress along the way. -Completion & Final Payment: Once the work is completed and you’re fully satisfied, we perform a final walk-through together. At that time, the remaining 50% balance is due as outlined in your contract. We provide any necessary documentation or warranties and ensure the finished project meets our high standards. Throughout the process, we keep you informed and involved. We begin work promptly (within one week of your deposit) and maintain clear communication about scheduling and progress. Once the project is finished to your satisfaction, the final 50% payment is due and we finalize the project. Our team is committed to making your remodel or rebuild experience as smooth and transparent as possible, delivering quality results you can trust.