FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to get as much information over the phone as possible. Also if the customer has pictures I like for them to text or email them so I can get a visual of what needs to be done. My services vary in price. Chimney sweeps and inspections typically range from $200and up. Dryer vent cleaning ranges from $150 to $200 according to difficulty accessing the vent. Pressure washing of homes range from an average of $200 and up according to the size of the home. Gutter cleaning, roof repairs, and other services vary as well. I can give an estimate with a phone conversation
- What is your typical process for working with a new customer?
I like to talk with my customers on the phone to assess their needs and to have a good idea of what needs to be done with their project. Then if needed I drive to their home to look at the situation more closely. I normally can give an idea of how much a job will cost my customer by having them text or email pictures of their needs.
- What education and/or training do you have that relates to your work?
I have over 25 years of on the job experience. I read many publications and try to keep up with the new trends in the home repair and improvement industry. I was a certified chimney sweep for several years. I have attended many trade conferences and conventions directly related to my work.