FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a $0 Diagnostic Fee. All work is quoted upfront before any work is done. Senior Discounts. Veteran Discounts.
- What is your typical process for working with a new customer?
All work is scheduled at their convenience, including extended hours 8am-8pm Mon-Sat. Every call starts with a $0 Safe and Sound Diagnostic of the entire door system. Everything is documented and reviewed with the client to determine appropriate options to quote upfront. Work is quoted and commenced only after client approval. Completed work is walked-through with the client to ensure 100% satisfaction. All work is guaranteed.
- What education and/or training do you have that relates to your work?
Institute of Door Dealer Education and Accreditation (IDEA certified) Mount Onsite Training Institute