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29 photos and 1 video
Vinyl or linoleum,
Jim, owner of the floorcovering store was very nice and approachable. Every question I asked , he had a honest answer to my flooring needs. I then received an estimate right away to my email and he followed up with another appointment before I ordered the carpet. I just love having carpet choices without leaving my home. MaureenMar 26, 2019
I would highly recommend Floor Coverings International St. Augustine for any flooring project. The owners are great to work with and have the best products that you can't find elsewhere. They will even come to your home in their mobile showroom so you can see the samples right in your home!Feb 6, 2019
Jim Fox is an outstanding guy who helped us install rubber home-gym flooring in our garage. He's very nice, honest, and professional, and he gave us a great price on a quality job. I would recommend this company to anyone in Saint Johns County!Mar 26, 2019
The St. Augustine Floor Coverings International team are professional, knowledgeable and more importantly care about providing customers and business partners high quality service.Mar 26, 2019
Fran and Jim were great! My new floors look amazing. I would highly recommend Floor Coverings International for any flooring project. Thanks!Mar 26, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.