FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a 10% discount for military and first responders. I offer a 10% discount for senior citizens. I offer a 10% discount for approved referrals.
- What is your typical process for working with a new customer?
Collecting information to build quote. -Name -Address -Areas of concern -Full View of property (Property can be reviewed online, although furniture manipulation will be an additional charge) -Quote will be emailed and texted -Upon Quote approval an actual invoice will be sent for payment -Payment can be processed upon completion of the job or prior to. -Payment accepted Cash, Credit Card, Debit Card
- What education and/or training do you have that relates to your work?
I have worked in Restoration for over 8 years and am certified/ knowledgeable to -Water Damage -Fire Damage -Mold Restoration -Pressure Washing -Soft Washing