FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We install premium fences with unparalleled customer service at competitive prices. The cost to install a fence will vary based on the material and time it takes to complete the project. Requesting a free estimate from Top Rail Fence is the best way to get an accurate idea of your project cost.
- What is your typical process for working with a new customer?
Thank you for choosing Top Rail Fence! We’re excited to help you create your ideal outdoor space. Here's a general overview of our process: 1. Initial Consultation: We’ll discuss your project vision, answer questions, and provide a free estimate. 2. Design and Planning: Our team will create a customized design based on your preferences and property. 3. Permits and HOA Approval: We work with you to ensure any needed approvals are obtained. 4. Installation: Our experienced crew will install your fence with precision and care. 5. Final Inspection: We’ll conduct a thorough inspection to ensure your complete satisfaction. Key points to remember: • A 50% deposit is required to initiate the project. • We will contact 811 for underground utility location. • Final payment is due upon project completion. We’re committed to open communication throughout the process. Please don’t hesitate to contact us with any questions.
- What education and/or training do you have that relates to your work?
Our installation crews have many years of wood, aluminum, chain link and vinyl fence installation experience. We are proud members of the American Fencing Association and utilize ASTM Fence Building Standards.