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About
#1 Trusted Virtual Assistant Agency on and off Thumbtack!
We work best as virtual admin & marketing support for other businesses and teams of all sizes. I am located in Florida but we work ANYWHERE VIRTUALLY.
I'm Melissa! I am an entrepreneur passionate about maintaining strong partnerships based on integrity and hard work. I am the owner of My Virtual Resources LLC, a group of diverse people based out of Jacksonville, FL to provide VIRTUAL operational support, admin assistance, marketing, business consulting, and much more! We serve small to medium businesses nationwide and thrive on data-driven results.
A little about me:
With over 19 years of experience in the B2C and B2B industry working for many Fortune 500 companies, I took those skills and passion to create a business that helps others who see the value in outsourcing. I also have a Bachelor's in Business Administration - HR Management and a passion for problem-solving.
Overview
Hired 22 times
Background checked
7 employees
6 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Stripe, Venmo, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
25 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Val L.
Feb 12, 2026
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From Google
My Virtual Resources has been a huge help for my business. Fabely in particular has been incredible with organizing client intakes and documents, setting up automations in GoHighLevel, improving my intake forms, and keeping everything on track. She is proactive, detailoriented, and genuinely cares about my business. I highly recommend MVR to any small business owner who needs reliable operational and systems support.
Melissa at My Virtual Resources #1 VA Agency's reply
Thank you so much for your partnership Val! You are a delight to work with and we wish you much continued success!
Fred F.
Jan 17, 2026
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Hired on Thumbtack
Melissa was incredibly helpful and supportive while I was starting my business. She’s knowledgeable, responsive, and genuinely cares about helping you move forward with clarity and confidence. I truly appreciated her guidance and professionalism, highly recommend working with her.
Details: Business • Administrative assistant • Marketer • Web research • Document destruction • Customer service support • 8 weeks or more • At the pro’s location • Remotely (phone or internet)
Administrative Support
Treda M.
Jul 11, 2025
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From Google
I am so happy that I made the decision to hire My Virtual Resources! The support has really helped me to begin moving into the next level of building my business. Willadrian, my VA, is attentive, effective, and a joy to work with.
Melissa at My Virtual Resources #1 VA Agency's reply
Thank you for your wonderful feedback! We're thrilled to hear that My Virtual Resources has had such a positive impact on your business journey. It's great to know that Willadrian has been attentive and effective in supporting your needs. We look forward to continuing to assist you as you move to the next level. Your success is our priority!
Adam G.
May 19, 2021
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Hired on Thumbtack
Where to even begin... Melissa has been an Angel sent in disguise! She is like a river of flowing water that’s found in the middle of the desert right before you go into heat exhaustion! She has completely helped our business to get to the next level and beyond!!! We are so grateful to have come across a professional assistant that is very well rounded and that takes her work super serious . She truly cares about our company as if it were hers! Melissa has helped in so many ways that I can’t list them all here! If you’re looking for an assistant then Look No Further!!! Thank you so much Melissa for getting us on solid grounds and sticking it through with these crazy guys lol!
Details: Business • Administrative assistant • Accountant / bookkeeper • Word processing • Spreadsheets • Filing and organization • Calendar management • Email management • Customer service support • Web research • 8 weeks or more • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Administrative Support
Melanie H.
Sep 16, 2021
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Hired on Thumbtack
I’m so glad I found Melissa and My Virtual Resources to help me with my Squarespace website, mailing list platform, Zoom event support, and other marketing and administrative tasks. In the past, I’ve used a lot of virtual assistant services from big companies (Red Butler, Zirtual, TimeEtc, Delegated) and have found them to be very uneven, and I got the sense from working with these big companies that the assistants weren’t being managed by anyone or held accountable to deadlines etc. I wanted to work with a small business that would have a more personal feel and consistency in service. Melissa does a great job! She has a team so that she can assign the right folks for the right tasks but she also stays personally on top of workflow, time management, and overall service. Definitely recommend!
Details: Individual • Marketer • Web research • Spreadsheets • 8 weeks or more • Remotely (phone or internet)
Administrative Support
Credentials
Background Check
Melissa Newcomb
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing ranges from as low as $35 and as high as the client needs to depending on the tasks and size of the work load assigned to me. I believe that 1 size does not fit all and make everything as flexible as possible.
What is your typical process for working with a new customer?
My onboarding process can take 2 hours or 2 weeks; depending on the clients timely response.
1. Questionnaire to learn about business needs and priorities
2. Scheduled Discovery Call to answer any lingering questions on both ends
3. Signed proposal
4. Paid Invoice
5. Start Work Immediately
What education and/or training do you have that relates to your work?
I have over 15 years of business to business & business to consumer experience with helping owners maintain several aspects of owning a business. Everything from IT, Administrative work, Marketing, HR, Consulting to Sales.
I also utilize skills learned from my Bachelors in Business Administration-HR Management.
