FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Origin provides solar, roofing, generator, and general electrical services. They aim to provide high-quality services that exceed customer expectations. Their team is knowledgeable and professional, and they strive to make the installation process simple and stress-free for their customers. Additionally, they offer financing options and a satisfaction guarantee to ensure that their customers are happy with their services
- What is your typical process for working with a new customer?
Initial consultation: The customer reaches out to the company to inquire about their services. The company may ask the customer questions to determine their specific needs and provide them with an estimate or quote. Site evaluation: The company may conduct a site evaluation to determine the best options for the customer's specific location and needs. This may involve assessing the customer's roof, electrical system, or other relevant factors. Proposal and agreement: The company provides the customer with a proposal that outlines the scope of work, timeline, and pricing. The customer and company may then agree on the terms and sign a contract. Installation: The company begins the installation process, working closely with the customer to ensure their satisfaction and addressing any concerns or questions they may have. Follow-up and maintenance: After the installation is complete, the company may follow up with the customer to ensure that they are satisfied with the work. They may also provide ongoing maintenance and support to ensure that the system is working properly and efficiently over time.
- What education and/or training do you have that relates to your work?
Technical training: This may include training on the installation, maintenance, and repair of solar panels or roofing systems, as well as training on electrical systems and wiring. Safety training: This may include training on how to safely work on roofs or with electrical systems, as well as training on how to handle hazardous materials or equipment. On-the-job training: Many individuals in these fields may receive on-the-job training and mentorship from experienced colleagues or supervisors.