Mr. Appliance, a Neighborly company, provides speedy expert residential and commercial appliance repair services. Our service professionals have the knowledge to repair your appliances efficiently and effectively. We always provide upfront pricing (we charge by the job and not the hour), arrive during a scheduled appointment time, and guarantee all our work and repairs. Our superior customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. By consistently going the extra mile to protect homes from inconveniences, we earn the trust that communities expect from a locally owned, home service company. We diagnose your repair in person, and always treat your home with as much respect as you do. When your appliances aren’t working properly, trust the local, expert service professionals at Mr. Appliance.
Overview
Hired 32 times
Background checked
13 employees
4 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
110 reviews
5
91%
4
1%
3
3%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
John A.
2 weeks ago
•
Hired on Thumbtack
The technician came out and diagnosed the problem. Parts were ordered and when they came in, they scheduled the next available time I had open time. I would highly recommend.
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Garry b.
Mar 8, 2023
•
Hired on Thumbtack
Dish Washer started working so I cancelled They were vary professional and polite. I would use them just for that reason.
Details: Dishwasher • Frigidaire • Residential
Mr. Appliance of Hernando and Citrus Counties's reply
Hi Gary, thank you for the 5 star review! At Mr. Appliance to strive to provide a level of customer service that goes above and beyond. It is great to hear that this was case regarding your experience. We are always here to help if you need us in the future!
Appliance Repair or Maintenance
Nikki R.
Jun 8, 2026
•
From Google
Amazing service. Neftali & George came to replace the microwave part. They dismounted the microwave, replaced the part and mounted the unit even more level than initially installed. Completed in 30 minutes. Great team. Jose at the office was always courteous and professional. Thanks for a job well done. Good service is hard to find these days. Definitely recommend Mr Appliance for repairs.
Mr. Appliance of Hernando and Citrus Counties's reply
It is wonderful to read that the entire process, from scheduling through the repair, exceeded your expectations. Thank you for highlighting the quick, skillful work completed by our team and the courteous communication from our office. We're grateful you took the time to share such thoughtful feedback about your experience with Mr. Appliance of Hernando and Citrus Counties. Your recommendation means a lot to us, and we truly appreciate your support.
Jorge S.
Jun 4, 2026
•
From Google
The tech that came over very professional. Very nice guy and yes I will recommend him to others for sure . Explains everything. Thanks
Mr. Appliance of Hernando and Citrus Counties's reply
Jorge, we're grateful you took the time to share your thoughts. It's great to hear our team member made such a positive impression by being thorough and professional. Thanks for your kind words and for choosing Mr. Appliance of Hernando and Citrus Counties. We appreciate the recommendation!
John F.
Jun 3, 2026
•
From Google
Devon was both professional and friendly. He fully explained my options then gave me some more information...things to think about.
Mr. Appliance of Hernando and Citrus Counties's reply
Dear John,
Thank you so much for taking the time to leave us a 5-star review!
We are thrilled to hear that Devon provided you with such professional and friendly service. We take great pride in our upfront communication, and it’s wonderful to know that Devon took the time to thoroughly explain your options and give you some helpful insights to think about for the future.
We truly appreciate your business and your support of Mr. Appliance of Hernando and Citrus Counties! If you ever need us again, we’ll be here to help.
Credentials
Background Check
Justin Bogart
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Initial diagnostic fee of $149 is waived if you choose to proceed with the repair. Discounts are available for customers needing more than one appliance repaired. Discounts are offered for veterans.
What is your typical process for working with a new customer?
Simply provide your contact info as well as any information you have regarding the appliance and current issue. Leave the rest to Mr. Appliance and we will professionally diagnose and repair the appliance. Our service professionals are always courteous and take extra care to respect your home.
What education and/or training do you have that relates to your work?
Management is meticulously trained and service professionals are pre-qualified to perform the required service prior to dispatch. At Mr. Appliance, we take pride in putting the customer first. We are a customer service company that just happens to be really good at fixing appliances.
