My name is Bill. I am the owner of Vortex Heating & Cooling. I have been in the HVAC industry for 23+ years. Or I could say the HVAC industry has been in my life & in my family for 23+ years. I started at my Dad's AC company, in the warehouse, to get my feet in the door. I continued to climb the ropes, learning all the ins & outs of each position. Eventually, I opened my own AC company. A small, family owned and operated 5-star company. Where I now get to pass that knowledge to my employees.
With integrity, knowledge, and experience, we, at Vortex, are Someone You Can Trust! We would love the opportunity to earn your business!
Overview
Hired 57 times
Background checked
7 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2021
Services offered
Duct and vent type
Heating
Dryer
Other
Building height
Single-level
Two-story
Three-story
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
34 reviews
5
94%
4
3%
3
3%
2
0%
1
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Read reviews that mention:
Isaac And Kaitlin W.
Jun 13, 2022
•
Hired on Thumbtack
I’d recommend saving yourself some time and going with Vortex. They did an awesome job on replacing our old ductwork and ac unit.
Details: Replace an existing A/C unit • System recommended by the pro • Homeowner or property manager (not done) • Attic • Location recommended by the professional • 1,000 - 2,000 sq ft • One story • House
Central Air Conditioning Installation or Replacement
David M.
May 27, 2022
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Hired on Thumbtack
Bill's first response was "I can help".
Arrived at the beginning of his time window, quickly diagnosed the issue, while taking time to answer my questions and explain to me what he was doing along the process. He managed to replace only the component that was faulty as opposed to trying to sell me an entire unit which is what many other established brand companies will do.
I will never call another company so long as Bill and his company are available. He was amazing, extremely courteous, wasn't annoyed when I asked questions and ultimately resolved the issue at a really competitive rate. Stop your search here. Bill is your guy! Vortex Heating and Cooling is the final stop.
Details: Repair • Unit won't turn on or off • Closet • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
John A.
May 1, 2025
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Hired on Thumbtack
They were able to clean the drain lines and were also very professional and punctual.
Details: Repair • Only warm air is blowing from the vents • Condo or apartment
Central Air Conditioning Repair or Maintenance
Donna G.
Jul 18, 2021
•
Hired on Thumbtack
I am so glad we used Vortex. They responded to our request almost immediately and had a technician at our home within hours. Prices were great and they were able to get our unit up and running in no time! Highly recommended and will use them for all our HVAC needs.
Details: Routine Maintenance • Only warm air is blowing from the vents • Garage • Outside • House
Central Air Conditioning Repair or Maintenance
Sherrill W.
Mar 7, 2022
•
Hired on Thumbtack
The tech was on time, did what he was hired to do, as well as explained what needed to be done and showed me the results. he also cleaned up after himself.
After completing his job he pitched their a/c business which I thought completely appropriate. We would have them again and recommend them.
S. Webb
Details: House • Single-level building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents • No, there is not regular smoking inside
Duct and Vent Cleaning
Credentials
Background Check
Valerie Jimenez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate pricing based on industry standards.
We offer military and senior discounts, please let us know so we can take care of you.
What is your typical process for working with a new customer?
We will offer times we have available for the job you're requesting via messaging, if those times don't work we can work around your schedule. We can also call to discuss options if that's easier for you.
What education and/or training do you have that relates to your work?
On the job training is some of the best training there is! Growing with the industry is a BIG bonus! All our technicians are EPA certified and NATE certified technicians who are always learning to be able to assist our customers.