FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, condition, and scope of the project. We focus on fair, transparent pricing with no hidden fees. Some projects may qualify for bundled pricing (for example, combining cleaning and sealing), and we’re happy to explain options before work begins.
- What is your typical process for working with a new customer?
We start by discussing the project details and, when needed, reviewing photos and/or visiting the property. From there, we provide a clear explanation of the recommended process and pricing. Once approved, we schedule the work and keep communication straightforward from start to finish.
- What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on work in concrete cleaning, repair, and surface restoration. We use proven methods and professional-grade products, including industry-specific coatings and sealers, and stay current on best practices for concrete and exterior surfaces. We have also attended many classes and training seminars to use certain products. For example, ICT products which are used for sealing concrete pool decks and repair.