FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
OUR INVESTIGATION AND RESULTS, ON OUR CLIENT'S BEHALF ARE STRICTLY CONFIDENTIAL. FLORIDA PRIVATE DETECTIVES ARE COVERED UNDER SIMILAR CONFIDENTIALITY AS ATTORNEY - CLIENT PRIVLEDGE. PER STATUTE 493.6119(1) We are not into mass marketing for clientele and are selective on cases. The agency makes attempts to work within a client's budget while delivering the most professional results. Often we deliver more than the client paid for. Further, there is usually more than one way to "skin the cat" so lets start off by utilizing the most inexpensive investigative procedures. We accept personal checks and will take a credit card but with a very small added fee to cover the card's processing fee.
- What is your typical process for working with a new customer?
With new clients, not being a lawyer, we take the time to explain what can and cannot be done. There are so many examples of investigative pitfalls if a person is not familiar. As one example, many times a "nationwide search" doesn't really mean a nationwide search when using a public database. And just one more... there is a big difference when speaking with a State Police Agency when asking for criminal records vs closed police reports. We keep the client informed and provide not only a professional report but hard copy documents to back up our findings.
- What education and/or training do you have that relates to your work?
I have extensive education and in-service investigative training along with 40 years of experience. To name a few of of Schools or classes I have attended: - Fairfield County Detective School - State's Attorney Law Enforcement Training Program - Sirchie Laboratories in Raleigh, NC on crime scene investigation - FBI School on Death Investigation - FBI School on Advanced Fingerprinting - DEA School on Dangerous Drugs and Conspiracies - Connecticut Police Academy with Dr. Henry Lee on Crime Scene Investigation - Florida Sheriff's/Police Academy - Trained Police Detective and Law Enforcement Deputy Sheriff + Recognized as Deputy Sheriff of the Year by the 100 Club and ASIS International + Recognized among 22,000 detective agencies as being in the TOP 10 nationally in client satisfaction + Recognized by Thumbtack in 2015 as best Private Detective in the West Palm Beach market