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Introduction: I am determined to see the job through to the end and get it done in a timely fashion. I don't make excuses for not being able to complete a job and having to come back later to finish up (unless circumstances absolutely require it)
I go above and beyond the expectations of my customers. If I am at your house to do one job, but you have other needs, I am willing to at least diagnose those other needs, while I'm there, and determine if I can fix it, on the spot, or return at a later time if other materials are needed. Most pros want to rush through the job and be in and out in an hr or less. While I understand there are times when speediness is needed, I believe in respecting the customer's needs with patience and focus. After all, "haste makes waste!"
I am committed to excellence, and it shows in my proven track record of customer service and satisfaction.
Knowing that I have made a difference in the lives of my customers, when I have fixed or installed something they needed badly. I love making people happy and knowing that I have helped relieve some stress. In an all too chaotic world, there is energy in giving people something to smile about. It is this energy that keeps me moving and leading a way out of the chaos.
Overview
Hired 17 times
1 employee
8 years in business
Photos and Videos
10 photos
Reviews
Excellent 4.9
13 reviews
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92%
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Jerry S.
I had medium size laundry list of computer issues and wanted my house to have Wi-Fi. Dan worked with knowledge and speed....issues are now memories. He recommended a a new tablet to match a wireless speeker.....I now have my own remote music. Two visits....one fair amount of money. Without Dan's help I could not have completed the tasks required. "PAY A PRO & MOVE ON" Super Senior- Jerry Shay OCALA,FL
Feb 24, 2015Hilliary T.
Fixed my computer and replaced the screen on my tablet. Good service, knowledgeable. and willing to work at it until the problem is fixed. Quality work for a good price. Thanks Dan!
Feb 22, 2015Farhad S.
TV Mounting
Feb 5, 2016Verified
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?I do have standard pricing but there are so many variables that need to be explained. TV mounts must meet a standard of quality that matches the weight they are designed to hold. When you get a cheaper model mount, I would bet you it's the kind that comes in pieces and not solid. I would also bet that it's made of a thinner metal and would be prone to bending and sagging with heavier TV's. This will cause the integrity of the mount to be compromised and risks having your nice new TV eventually fall down. You may think you are saving money, but down the road, you risk far more in costly repairs, by not being prepared with a checklist from an experienced professional, who cares about your possessions as if they were his own. I will make sure to go over a lot of other options that most pros do not include with their basic prices. It may seem like a lot of questions, but you will be glad I asked, once you see all the headaches I'm helping you to avoid.
- What is your typical process for working with a new customer?First, and most importantly, a PHONE call is absolutely necessary. "Good" business is just not possible without some form of verbal communication, during the hiring process.
- What education and/or training do you have that relates to your work?I have been a computer tech, a carpet installer and done general remodelling and construction. I was a cable guy for 9 yrs and I have a strong technical background as well as a constructive mind with attention to detail. I have been doing TV mounts and home theater setups, as a focus, for about 3yrs now. With my wide array of experience in so many areas, I came up with the name "Dan-of-all-Trades". There's a lot of things I know, but there's still so much left to learn and I am ready for it.