FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and all-inclusive — no surprise fees. We offer: • Set rates for each service based on vehicle size and condition • Discounts for multiple vehicles or recurring services • Flexible add-ons for extra needs (e.g., heavy pet hair, stain removal) • Travel fee only if you’re outside our regular service area (we’ll let you know in advance) We aim to give you premium quality at a fair, honest price.
- What is your typical process for working with a new customer?
Our Process for New Customers: We keep it simple and stress-free! 1. Initial Contact – You reach out with the service you need. 2. Scheduling – We confirm a time and location that works best for you. 3. On-Site Arrival – We arrive fully equipped and ready to work — no water or power needed from you. 4. Walkthrough – A quick review of your vehicle’s condition and expectations. 5. Detailing Begins – We get to work while you relax. 6. Final Review – Once finished, we walk you through the results to ensure you’re 100% satisfied. Your satisfaction is our priority — and we make sure every detail shines!
- What advice would you give a customer looking to hire a provider in your area of work?
• Check reviews and photos – Look for consistent quality and real before-and-after results. • Ask about the process – A true professional will walk you through what’s included and what to expect. • Look for transparency – Clear pricing, no hidden fees, and honest communication matter. • Choose someone who cares about their work – Passion shows in the results. • Maintain your vehicle regularly – We recommend a professional detail every 3 months to protect your paint, interior, and resale value. It’s not just cleaning — it’s long-term care.