FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My price's very depending on what is wrong. I can usually give prices with pictures up-front before coming out. If I need to come out to give prices then its my trip charge if you do not go with the quote. If you do go with the quote, Then I do not charge the trip charge.
- What is your typical process for working with a new customer?
I try to ask questions to best figure out what may be needed and ask for pics. If the customer wants to do the job then I will set up a time that will work for both of us.
- What education and/or training do you have that relates to your work?
I have 20 years on the job for plumbing. Have also gone to school for four years for the trade. The last 8 years I have been helping run a company until it sold.