FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Clear, line-item proposals; no surprise add-ons. Military/first responder discounts. Permits/disposal at cost; any changes approved by you first.
- What is your typical process for working with a new customer?
Call & free roof check with photos. Options + written quote. Permits/schedule. Install with photo updates. Final QA, cleanup, warranty.
- What education and/or training do you have that relates to your work?
Team with manufacturer training on shingle/metal/low-slope systems, OSHA safety, and Florida Building Code compliance.