FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our estimates are based on the scope of work, materials, permit requirements, and labor involved. Most projects are offered at a fixed price so you know the total before we start. Larger or complex jobs may require an on-site visit for an accurate quote. We don’t add hidden fees—everything is explained up front.
- What is your typical process for working with a new customer?
We start by discussing your project goals, location, and any photos or plans you have. Next, we provide a clear written estimate with scope, notes, and permit details (if needed). Once you approve and submit a deposit, we schedule the job, pull permits if required, complete the work to code, and walk you through the finished result.
- What education and/or training do you have that relates to your work?
I have been in the electrical and A/V business for almost 20 years. I’m a licensed electrician in North Carolina with years of hands-on experience in residential and light commercial wiring. My background includes training in code compliance, EV charger installation, service upgrades, and low-voltage systems, along with continuing education to stay current on NEC changes.