FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the property, the type of cleaning, and its current condition, ensuring fair and transparent quotes with no hidden fees. As a thank-you, existing customers receive a $25 credit toward their next cleaning for every successful referral that books and completes a service
- What is your typical process for working with a new customer?
We start by learning about your cleaning needs, including the property size, type of service, and photos when available. We then provide a detailed estimate, answer any questions, and schedule your service once the booking deposit is received. Our team arrives on time, delivers high-quality results, and follows up to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential, commercial, and medical office cleaning, including proper sanitation, safe cleaning techniques, and the use of professional-grade equipment. We continuously stay up to date on industry best practices to deliver consistent, high-quality results and exceptional customer service.