American Family Pool Service

American Family Pool Service

Wesley Chapel, FL

23 years in service

Gold profile

Licensed in FL – Validate
Business - Florida State Division of Corporations – OL7088131094

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About American Family Pool Service

hired 14 times on Thumbtack

We are a local family owned and operated commercial and residential pool service provider, with 25 years experience. Our company specializes in pool service, cleanups, and repairs.

Our company is reliable, and our prices are affordable, with monthly service rates starting at $ 50.00 per month.

We service all Tampa Bay surrounding counties and more. We can get to any service call within 24 hours. We are licensed and insured. If you have a need for our services, or if you have questions, please give us a call.

We also work on in-ground and above-ground vinyl liner pools.

Other services we offer are:

- Monthly pool service for commercial and residential sites
- Saltwater generator sales and repairs
- Equipment sales and repairs
- Plumbing repairs
- Heater sales and repairs
- Pressure washing
- Green pool cleanups in 3 days!
-Reo pools


Wesley Chapel, FL 33544

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  • 5/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    I was extremely satisfied with American Family Pool Service. Ryan is knowledgable, reliable, friendly, and honest. I highly recommend this company for quality work at a fair price.

  • 5/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    Ryan was great. Did a great job at a very reasonable price. I would recommend him to everyone I know. I would definitely use him again.

  • 5/5 stars Swimming Pool Repair Verified Review

    Ryan arrived on time. I needed the salt cell wired into the pool pump. It was done quickly and efficiently. He answered all my questions about caring for my pool and what I exactly needed to do to maintain it. I was very happy and would definitely use them again as well as recommend them to anyone!!!

  • 5/5 stars Swimming Pool Repair Verified Review

    Ryan arrived on time and commenced to do the work. He was efficient personable and cleaned up after himself. I can find no fault with his service and would use him again without hesitation. Thank you Ryan!

  • 5/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    Finally a service company that comes out and does what their suppose to do ! I was nothing but pleased with the quality work that they did on my pool. I was contacted immediately and was quoted a very competitive price. I received prior estimates ranging from $575-$650 for my pool clean up. American Family Pools only charged me almost half. They showed up on time, finished the job when they said they would and didn't try to do a switch and bait on price at the last minute. Ryan took his time with me and explained how my pool should operate and how to keep it maintained. I decided to go with there monthly pool service as well because the cost was less than what I use to spend at the local Pinch A Penny. I would recommend there services to anyone that is looking for a honest and reliable company.

  • 5/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    Very impressed. Ryan did a great job cleaning up the pool, and fast. Less than 2.5hrs. Kept in communication the while time, and took time to educate me as well.

    Highly recommended if you need your work done. It saved me so much time. Which i can now spend enjoying the pool. Very much worth it. Thanks Ryan.

  • 2/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    We entered into an agreement and Mr. Robinson treated my pool for black algae, a very difficult algae to remove. He also pressure cleaned my lanai and did a good job. Black algae needs aggressive scrubbing and chemical follow up. We spoke about scheduling another visit but he was vague about coming back. He did come back two days later to add chemicals. Worried about the pool needing scrubbing and chemicals I called and spoke to his wife and she said nothing was arranged so I told her I wanted to have services. She said she would email me a price list. I asked about my pool cleaner which Ryan took to look at. She said he did and will return it. A week later I had not received the price list and I again called and spoke with Mrs. Robinson. She verbally gave me the prices and I advised her which service I wanted and she said she would come out. I told her I wanted the pool cleaner back. The following Thursday I called. It is now 3 weeks since treatment, the pool has not been scrubbed down nor chemicals added. I do not have my pool cleaner back. I left a message that if no one comes within two days, I will go elsewhere for service. I also asked for my pool cleaner to be returned. Needless to say, no call, no service, no pool cleaner. Follow up with another service showed the pool was very low on pool chemicals. I don't have a problem if I was told that they did not want to provide regular service but they should have told me so I could arrange through another company. They also have not returned my pool cleaner after three weeks.

    Ryan R. from American Family Pool Service replied to this review on March 30, 2015:

    Linda....The clean up that was originally scheduled was done in a timely manner and all the black algae was removed. Your pool was clean, blue and free of any algae. We also came back immediately after the pool was full again and added all the start up chemicals. We did follow up with you several times via email regarding pool service. We sent you the different prices for service per your request via email and you never responded until 3 weeks later. The clean up has nothing to do with the pool service that needed to be continued afterwards. However we told you that you needed service as soon as the pool was full and up and running again, Like I stated before you did not get back to us until 3 weeks after the clean up was complete. We tried to communicate with you but you either never got back to us or claim you never got our emails. As far as the cleaner goes...we took the cleaner to see if it was in working condition and to see if there were any parts that needed to be replaced. We looked at the cleaner as a courtesy and never charged you. We returned the cleaner as promised. Ryan told you before he started your clean up that he was having a big surgery and would not be able to work for several weeks. We apologize for not taken on your pool service but we never heard back from you until 3 weeks after the clean up was completed. The work you hired us for was done in a professional and timely manner as you stated in your first sentences.

  • 5/5 stars Swimming Pool Repair Verified Review

    Ryan showed up on time & did a great job!

  • 4/5 stars Swimming Pool Cleaning or Maintenance Verified Review

    American Family Pool Service, came the day he said, showed up on time. Drained my pool, brushed pool, refilled and chemical balanced.

  • 5/5 stars

    I have had this pool service for many years and have been nothing but happy with them. I started off with the servie due to my pool being swamp green. They had it cleaned within a couple days! they have always been an honest and reliable company. They never charge me for repairs that are not needed just to make a quick buck! They have been nothing but professional. I don't usually refer companies to friends but I have some friends that also needed clean up's and there were also very happy with there service and prices. I would recommend them for any pool services needed

  • 3/5 stars

    Thank you to the person before me. Ive been thinking about trying these guys but I couldnt find any reviews or any website or anything with testimonials. I think I know to skip them now so thank you for the first review.

    Ryan R. from American Family Pool Service replied to this review on November 19, 2012:

    Dear Sir,
    I apologize for the one review from this one person that we have not even spoken too. I know which customer wrote that post and I can assure you that we have gone above and beyond for this person. We are a professional company that has been in the industry for over 20 years. We are professional and beyond fair with our pricing. Feel free to contact us for referrals from customers we have had for over 15 years or if you have any questions. Best Regards!

  • 1/5 stars

    My mother has had this company for several years and the service is average at best. Nothing stands out and the prices are high for the minimal time spent at the pool. Nothing horrible either but the woman is just rude. I don't believe they'll have our business much longer unless she gets some social skills.

    Ryan R. from American Family Pool Service replied to this review on November 19, 2012:

    Dear Sir or Madam,
    I have a pretty good idea of which customer this is referring too. As you stated your mother has had service with us for several years. If your mother or you were so unhappy with our service why have we not been contacted to rectify any of your concerns? Why would you stay with a company that you were unhappy with for several years? We have done several FREE service calls as well as UNDER charged your mother for the service she has because she stated that she could not afford any more. Because we are a family owned business we understand that times are tough in this economy, what other company would have done that for there customer? We charge her for a chem service when in fact she has chem & filter service so I think it is a pretty unfair statement to say how we are expensive. We take pride in making our customers happy and that is why we have had customers on our route for over 15 years. However there comes a point when we can not continue to do FREE service calls. If your mother is unhappy because of that I apologize but we have a business to run and have no problem going out of our way and above and beyond which we have done for your mother several times! So before you go bashing a company that has been nothing but professional and accommodating, please get all your facts in order. Best Regards!

Question and answer

Q. What types of customers have you worked with?

A. Repair of pool equipment and swimming pool maintenance.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Make sure they are licensed and insured and have experience.

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