- What should the customer know about your pricing (e.g., discounts, fees)?
We create customized plans based on the clients' needs and budget.
- What is your typical process for working with a new customer?
First step is the onboarding. We spend a good amount of time in this process because we really want to understand the business, how it operates, the goals and target market. The next step depends on the services that the client needs. Whether it is SEO, Social Media or Website, we will discuss each service at length until the goals and deliverables are clear. Next, we get to work and you get results.
- What education and/or training do you have that relates to your work?
I have been in the business since 2008. I graduated with my bachelors in Communications and Advertising. I freelanced and worked with some of the top agencies before my son, who was 3 at the time, got tired of hearing me complain about the things that go on in agencies and told me to open my own.