If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Open Window brings over a decade of professional property management experience to you, backed by our parent company’s long history serving military families.
We make rental ownership simple and hassle-free with:
• Thorough tenant screening
• 24/7 maintenance coordination
• Routine rental inspections
• On-time rent collection
• Clear financial reporting
• No hidden fees
• Referral fees for licensed real estate agents
With a dedicated team of about 10 professionals and 12 years in business, we focus on protecting your investment and keeping your tenants happy.
Plus, homeowners receive 50% off their first month’s management fee for any successful referral. Contact us to see how we can make managing your property easier and more predictable.
Overview
Hired 1 time
Serves Windermere, FL
Background checked
10 employees
12 years in business
Business hours
Sun7:00 am - 10:00 pmMon7:00 am - 10:00 pm
Payment methods
Ask this pro about their preferred payment method.
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
8 reviews
5
88%
4
12%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Marc W.
Nov 21, 2023
As tenants at one of Jerald’s properties, my family felt very well taken care of. From the very first time we interacted with him, we all felt like he was concerned about our well being. We were able to relocate to Florida and move into the apartment without any hiccups. From the paperwork for the lease, to the virtual inspection, to our move in day, every aspect of securing our new living arrangements was done very well and seamlessly - even with all the COVID-19 restrictions at the time. Any time we needed repairs, Jerald responded within minutes…sometimes having a repair worker there within the hour. When the time came to move out after buying our own home, the process was still conducted in a very smooth manner, thanks to Jerald’s professional, caring approach. Every single interaction was conducted professionally, and we would not hesitate to use Jerald’s services again.
Michael S.
Sep 26, 2023
Jerald (Jay Jay) checked all the boxes when it comes to a great realtor. Professional, approachable, knowledgeable, trustworthy, and willing to work with you and your budget. We throughly enjoyed our experience with him.
Janice C.
Mar 29, 2022
I am very pleased with how Jerald manage my property. Communication is great, best services for managing the property. Highly recommend Open Window PropertyManagement to anyone.
Rich R.
Mar 25, 2022
Jerald was as good as it gets with taking care of any issues promptly! Would highly recommend Open Window PropertyManagement!
Bree C.
Jun 2, 2022
We’ve had a great experience renting from OWPM the last few years. Communication has been great and attentive. Any issues brought up with our landlord have been quickly resolved in a respectful professional manor.
Credentials
Background Check
Jerald Trott
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We can help you come up with the perfect rental price and plan that helps keep your property occupied and helps make you money.
We assess safety, aesthetic concerns, and available amenities to recommend improvements to maximize rental value.
We can advise you regarding tenants’ pets and deposits.
We can provide advice on occupancy levels for your property.
What is your typical process for working with a new customer?
We walk new customers through the entire process of how property management works and all the nuances that come along with rental management.
Starting with the initial meeting
The property management agreement
Listing the rental unit for rent
Marketing
Tenant relations
Maintenance Requests
Record Keeping
What education and/or training do you have that relates to your work?
All of our property managers are licensed real estate agents and property managers in their respective areas. Our highly skilled team understands the nuances of the real estate market for rentals and property management.
We stand out by focusing on customer service, building strong relationships in our communities, and remaining deeply knowledgeable about housing regulations and laws in the areas we serve.
