Computer Angel

4.8
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(4)
4.8
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4 reviews
5
75%
4
25%
3
0%
2
0%
1
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  • Linda O.

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    Evelyn was very knowledgable and a sweet person. She was on time and answered all my questions at the time and the ones she didn't she is researching for me. I had some questions that were not the usual. I would hire her again.

    May 3, 2016Verified
  • Joan C.

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    Evelyn is truly an angel!! Can't praise her enough! A born teacher! She helped me with many things that had me so frustrated & was so patient while walking me through each step! She wrote down each step so I could also practice later until I can do them automatically on my own. Friendly, professional, knowledgeable and very likeable instantly. It was true luck when I found her!

    Apr 4, 2016Verified

About this pro

I offer personalized, patient, technology support. “My Computer Angel” is a Tampa Bay based technology consulting, support, and training solution for computer users. I provide personal, friendly, deskside mentoring and support to clients. I arrive, on-site, as your personal deskside trainer to help/tutor/teach you with your most common Mac & PC applications and computer problems. I offer training on Microsoft Word, Excel, PowerPoint, Outlook, Mac Suites Specific applications for either PC or Mac; Use of computer related devices; restoration of a computer you already have; Setup a wireless Networking System for your home; Fix, repair, cleanup a computer system infested with Viruses/Spyware/Malware; Prepare you to be efficient and organized with all manner of E-Mail issues and computer management skills; Setup and Maintain (or train you to maintain) a simple website... With 12 years experience as an elementary educator & 13 years in Adult Education, I am well prepared for anything training related. And with nearly 26 years of technology exposure and skills, I naturally understand those beeps, blips, tweets, and clunks in the computer world. Working with others has always been a strong part of every career choice I have carried from education, counseling, and technology. I am tickled when the ah-ha moment happens with clients in learning mode. I love the puzzle of tech problems needing attention. I especially love that I have carried clients for nearly 15 years, and they still continue to call me for help.

Years in business

15

Times hired on Thumbtack

3

Number of employees

1

Background check

Completed
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Q & A

  • What should the customer know about your pricing (e.g., discounts, fees)?
    I have an hourly rate, however I charge a bit more for single hour appointments due to the drive time. My rate goes down with a standard 2 hour appointment. Most appointments eat two hours in training, cleanup, setup, etc.
  • What is your typical process for working with a new customer?
    Identifying all the questions (and I encourage clients to keep a list as they are learning and practicing). I recognize that learning requires allowing the client to "drive" - so I often encourage clients to sit and do what we have worked on.
  • What education and/or training do you have that relates to your work?
    I have a bachelors in education, and a masters in mental health counseling. How, do you ask, does this qualify you for computer care? I have been building computers and troubleshooting since the 90's with my engineering dad. We had a home network in the late 80's. I have learned intuitively as I have moved with the growth of technology. I prefer training over tech repairs, and cleanup-restoration work over building these days. I also have worked in adult education for 15 years. I understand how people think and learn... and love the field.
Coverage Area for Computer Angel is about 20+ miles of Dunedin, FL.