About this pro
15 years in business
3 hires on Thumbtack
Evelyn was very knowledgable and a sweet person. She was on time and answered all my questions at the time and the ones she didn't she is researching for me. I had some questions that were not the usual. I would hire her again.May 3, 2016Verified
Evelyn is truly an angel!! Can't praise her enough! A born teacher! She helped me with many things that had me so frustrated & was so patient while walking me through each step! She wrote down each step so I could also practice later until I can do them automatically on my own. Friendly, professional, knowledgeable and very likeable instantly. It was true luck when I found her!Apr 4, 2016Verified
Evelyn has resolved issues very efficiently for Classic Renovations with my Mac for several years. I depend on her expertise to keep me up to date and functioning. She provides excellent service.Jan 21, 2016
I have had such a hard time trying to find a good reliable tech to help me when I have computer issues so when I discovered "My Computer Angel" It was a big relief. She has always had the knowledge and experience to handle any issue and does it with patience and a great attitude. She istens to me rant and rave about my frustrations, then shows me what I am missing so if possible, I can fix it mysrlf the next time. She has been a great find for me and I highly recommend her.Jan 19, 2016
Background check completed
- What should the customer know about your pricing (e.g., discounts, fees)?I have an hourly rate, however I charge a bit more for single hour appointments due to the drive time. My rate goes down with a standard 2 hour appointment. Most appointments eat two hours in training, cleanup, setup, etc.
- What is your typical process for working with a new customer?Identifying all the questions (and I encourage clients to keep a list as they are learning and practicing). I recognize that learning requires allowing the client to "drive" - so I often encourage clients to sit and do what we have worked on.
- What education and/or training do you have that relates to your work?I have a bachelors in education, and a masters in mental health counseling. How, do you ask, does this qualify you for computer care? I have been building computers and troubleshooting since the 90's with my engineering dad. We had a home network in the late 80's. I have learned intuitively as I have moved with the growth of technology. I prefer training over tech repairs, and cleanup-restoration work over building these days. I also have worked in adult education for 15 years. I understand how people think and learn... and love the field.