Evelyn was very knowledgable and a sweet person. She was on time and answered all my questions at the time and the ones she didn't she is researching for me. I had some questions that were not the usual. I would hire her again.May 3, 2016Verified
Evelyn is truly an angel!! Can't praise her enough! A born teacher! She helped me with many things that had me so frustrated & was so patient while walking me through each step! She wrote down each step so I could also practice later until I can do them automatically on my own. Friendly, professional, knowledgeable and very likeable instantly. It was true luck when I found her!Apr 4, 2016Verified
About this pro
Years in business15
Times hired on Thumbtack3
Number of employees1
Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?I have an hourly rate, however I charge a bit more for single hour appointments due to the drive time. My rate goes down with a standard 2 hour appointment. Most appointments eat two hours in training, cleanup, setup, etc.
- What is your typical process for working with a new customer?Identifying all the questions (and I encourage clients to keep a list as they are learning and practicing). I recognize that learning requires allowing the client to "drive" - so I often encourage clients to sit and do what we have worked on.
- What education and/or training do you have that relates to your work?I have a bachelors in education, and a masters in mental health counseling. How, do you ask, does this qualify you for computer care? I have been building computers and troubleshooting since the 90's with my engineering dad. We had a home network in the late 80's. I have learned intuitively as I have moved with the growth of technology. I prefer training over tech repairs, and cleanup-restoration work over building these days. I also have worked in adult education for 15 years. I understand how people think and learn... and love the field.