FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have standard pricing for our services.
- What education and/or training do you have that relates to your work?
We constantly attend training seminars and only ise the latest top of the line equipment and materials.
- How did you get started doing this type of work?
DVC Xperts are committed to excellent service and customer satisfaction, we are committed to service with integrity, we are committed to you. We do not believe in bait and switch, or scare sales tactics. We believe in sending technicians not salesmen. At DVC Xperts, all of our services and prices are printed on our ads, coupons, promotions, and websites. We believe in informing you as a consumer so that you are aware of all the options available to you, and letting you decide what you want. We are trained and certified professionals ready to help you improve the indoor air quality of your home or business! We have friendly and knowledgeable customer care agent who are on standby 24/7 to help you with any questions or concerns you may have. We work hard to provide our customers excellent service at affordable prices! CORE VALUES The founders of DVC Xperts, have over 12 years combined experience in the indoor air quality industry! They also have experience in dealing with non reputable air duct cleaning companies that advertise "$19, $29 or $89 unlimited vents", but those are unethical bait and switch sales tactics! These are merely ways of getting a salesman to your door, who then will use scare tactics and high pressure sales gimmicks. You call and they tell you "the price on the ad is all you pay for the services on the ad..." but when the salesmen gets there they start the up selling process, and you end up with a bill for over $1000.00! Don't let these scoundrels turn you away from the great benefits of air duct cleaning and carpet cleaning and the importance of indoor air quality! DVC Xperts are committed to customer satisfaction and service with integrity at affordable prices! The founders of DVC Xperts worked many years for other companies in the industry, dealing with the customers directly, they heard the customers complaints, and decided to start a reputable company that avoids all the things consumers complain about, they want to offer an excellent service, at an affordable price! We know what you as consumers want and more so what you don't want!