If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We have been in business for over 20years. We work on all makes and model Hot tubs and Jetted tubs. we are a factory warranty center for various named companies such as Jacuzzi Whirlpool, Jacuzzi Spa , Sundance, Dynasty, Hot Springs, Premium Leisure just to name a few!
We love our customers and providing them with excellent service and sales. We thrive on making our customers happy, because everyone knows a happy customer is a returning customer. Spas are a excellent source of relaxation, therapy and tranquility ! Are you suffering for sports injury, arthritis, muscle spasms the hot is a excellent source of therapy.
We understand life is hectic and sometimes the only way to unwind is to grab your favorite beverage and let the jets in your spa take you to a quiet peaceful place. So our object is to help provide that peaceful place.
Overview
Hired 147 times
Serves Zephyrhills, FL
Background checked
2 employees
28 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Services offered
Hot tub, spa, sauna type
Hot tub or spa size
Range 0 2
Range 3 4
Range 5 6
Range 7 8
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
75 reviews
5
87%
4
7%
3
0%
2
2%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Robert R.
May 20, 2025
•
Hired on Thumbtack
The owner/ tech was extremely knowledgeable and did not have any issues addressing my situation. Had to order a new sanitizing unit, so there was some waiting on the (snail) mail, other than than that it was a fairly smooth repair. I might also add that the location and accessability of the pump in my spa did not make it an easy job ! Mr London managed with little problem. Thank You Sir !
Details: Above ground hot tub • General maintenance or check • Outdoors • Fits 7 to 8 people • Residential • Less than a week ago
London's Pool & Spa's reply
Thank you for the excellent review and If you have any problems with the hot tub, just give us a call. Thank you for your business. Pearl @ London's Pool & Spa
Hot Tub and Spa Repair
Mark L.
Apr 29, 2026
•
Hired on Thumbtack
London's pool service took care of all my needs with my hottub and pool. Thanks again. Highly recommend
Details: Above ground hot tub • Water leaking • Outdoors • Fits 5 to 6 people • Residential • A month ago or longer
London's Pool & Spa's reply
Thank you Mark. If you ever need us, Just give us a call. thank you again. Pearl @ London's Pool & Spa
Hot Tub and Spa Repair
Dan V.
Jul 16, 2012
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Hired on Thumbtack
A true professional - arrived, diagnosed the problem(s), fixed them quickly, and was on his way. Parts were about $300 of the $400 total.
I would and will call them again when needed!
London's Pool & Spa's reply
Thank you for the positive Review :)
Hot Tubs and Spas
VANCE M.
Nov 10, 2015
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Hired on Thumbtack
LONDON WAS ONE OUTSTANDING REPAIRMAN. HE FOUND THE PROBLEM RIGHT AWAY,TOOK CARE OF IT, CHECKED THE SYSTEM OUT AND WAS DONE.WE NEED MORE PEOPLE LIKE HIM AND THE WORLD WOULD BE BETTER OFF AWSOME.
London's Pool & Spa's reply
Thank you so much for the awesome feed back, if there is anything else we can do for you just give us a call! Enjoy that hot tub!
Hot Tub and Spa Repair
Brenda S.
Apr 5, 2023
•
Hired on Thumbtack
If my spa ever needs attention again, London's Pool & Spa is where I'll go for service. London evaluated and fixed my issue in about an hour. He did what someone else I previously hired could not do in four trips to my home. Thank you for your knowledge and work ethic.
Details: Above ground hot tub • Heater not working • Outdoors • Fits 5 to 6 people • Residential • A few weeks ago
London's Pool & Spa's reply
Thank you Brenda for a awesome review! If you ever need us again, just give us a call.
Thank you for your business. Pearl @ London's' Pool & Spa
Hot Tub and Spa Repair
Credentials
Background Check
London Ivey
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our trip fee is $85, the trip fee pays for us to come out to your home, diagnose what the problem is and give you a written estimate on getting the job done. Our labor cost is very fair, normal cost for labor is 60-75.00 unless we are putting on multiple parts such as system, topside and pump usually runs you about 85.00. If its just a fuse or something simple, we usually only charges a couple dollars.
What is your typical process for working with a new customer?
You let us know what the hot tub or jetted tub is not doing and if we can't fix it over the phone or email. Then we set up an appointment for diagnosis. We try to work with the customer as much as possible on appointment times.
What education and/or training do you have that relates to your work?
London did graduate from technical school, where he received a schooling for working on mechanical systems. We are educated through Jacuzzi Whirlpool bath and Hot tubs certification. We also carry a bachelors degree in social and Associate degree in Science.
